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What's the best way to get in touch with us?
There are a few ways to get in touch with us! Feel free to reach out to our Scientific Support team through one of these methods. Someone will be in touch within 1 business day! In-app Chat Email Request Form Click at the...
How to report inaccuracies, suggest features, or provide other feedback
Help us improve by sharing your ideas or letting us know if something looks incorrect. Feedback from scientists is what drives improvements to our platform and enhances our database. Check out this blog post to see features that we have ad...
Explore the Knowledge Center widget
The knowledge center widget integrates guide content from the knowledge center website ( knowledge.benchsci.com/home ) with the application ( app.benchsci.com ) This widget is an alternative way for you to access existing articles in the knowl...
Opening the widget in private/incognito browsers
If you are accessing ASCEND through a private/incognito window you may not be able to open the widget To ensure you are seeing relevant content. the widget feature relies on cookies from your session. Because cookies are generally blocked in ...