Issues logging in or signing up?

On the home page to access the BenchSci platform, you will be asked to login with your email address and password

1. If you already have an account, please login here https://app.benchsci.com/login

  • You will know this is login page based on the URL and the Log In banner on the left side.

2. If you do not have an account yet, click "Sign Up" 

  • You will then be directed to the signup page (https://app.benchsci.com/signup). 
  • You will know this is signup page based on the URL and the Sign Up banner on the left side.

If you are seeing an error about your institutional domain not being recognized...

1. Check to see that the spelling of your email address (particularly the email domain) is correct

2. Does your institution have access? - take a look at this article for more information

3. Try clearing your browser's cache or use an incognito window if your email domain is not being recognized (and you expect it to be)

Please feel free to reach out if you are still having trouble!

If you are having any trouble, please let us know through chat bubble   at the bottom right side of your window.

You can also get in touch with us through these other methods:

  1. Send an email to our Scientific Support team at support@benchsci.com
  2. Fill out our contact form

Someone will be in touch within 1 business day!