Popular Articles

  1. Why does my company have to pay for access?

    Free access is only provided for individual academic, government, or other non-profit researchers For pharmaceutical, biotechnology, and other for-profit companies, access is subscription-based. Enterprise subscription offers the privacy, secur...
  2. How to report inaccuracies, suggest features, or provide other feedback

    Help us improve by sharing your ideas or letting us know if something looks incorrect. Feedback from scientists is what drives improvements to our platform and enhances our database.  Check out this blog post to  see features that we have ad...
  3. Are some vendors favoured?

    We absolutely DO NOT bias search results toward our partners The data speaks for itself and good reagents and model systems rise to the top because they tend to be used more often. BenchSci is proud to be vendor-agnostic. You can trust that we...
  4. Round-Up 2023: What's new in Selector (Reagents and model systems)

    A look back at some exciting features that we built in 2023 to empower scientists to design more successful experiments We expanded our data coverage Throughout 2023, we added over 8 million products and 1.7 million publications to the pla...
  5. How to create an account

    Thank you for your interest in creating an account! Please email support@benchsci.com if you have any questions! 1. Go to signup/login page: app.benchsci.com Check out this article to learn more about eligibility to sign up for ...
  6. How to log into the ASCEND by BenchSci platform

    Scientists can log into the ASCEND by BenchSci platform using email/password or through single-sign-on (SSO) 1. If you work for a company with an enterprise license — click your logo  here to log in now: 2. If your logo is not listed, v...
  7. How do I reset or change my password?

    If you would like to change your password or can't log in because you've forgotten your password, enter your email address and select Forgot password on the login page. You will be prompted to Request Reset . You'll receive an emai...
  8. What's the best way to get in touch with us?

    There are a few ways to get in touch with us! Feel free to reach out to our Scientific Support team through one of these methods. Someone will be in touch within 1 business day! In-app Chat Email Request Form Click at the...
  9. What devices are best used to access the platform?

    ASCEND is a web-based platform that is designed to work best on a modern web browser on a desktop computer or laptop . Please check out this article to read more about supported browsers. ...
  10. How to share products and figures

    You can share products and figures with your colleagues by email There are several places within the Selector application where you can share relevant products and figures, either individually or from a saved list, via email. This fea...