Updated Articles

  1. How to sign up for a BenchSci account Updated

    Access to BenchSci is dependent on the email address that you use to sign in. Typically, we rely on the email domain of your institutional email address to determine eligibility. We endeavour to keep access free for scientists at academic and non...
  2. What’s next for BenchSci? Updated

    We’ve got our sights set on some big things this year and beyond As we grow, we are continually expanding our data and analysis capabilities. Our goal is to be a complete resource for all aspects of decision-making in experimental design.&n...
  3. How to report inaccuracies, suggest features, or provide other feedback

    Help us improve by sharing your ideas or letting us know if something looks incorrect Feedback from scientists is what drives improvements to our platform and enhances our database. Check out this blog post to  see features that we have ...
  4. What's the best way to get in touch with us?

    There are a few ways to get in touch with us! Leave us a message through our in-app chat. Look for the chat bubble on the bottom right side of your window Send an email to our Scientific Support team at support@benchsci.com Fill out our ...
  5. Why can't I find figures from a paper I wrote?

    We have analyzed over 10 million open- and closed-access publications — a lot goes into whether we show a paper on the platform For a figure from a publication to make it into your search results, we have to be highly confident in the data...
  6. Why can’t I find a specific vendor or product?

    We maintain the largest antibody database in the world and we're still expanding There are a few reasons we might be missing a product you're looking for: We don't yet have that vendor's catalog in our database It's a new...
  7. Why am I getting no results?

    No results on your first attempt? No problem! Here are a few tips to guide you through BenchSci's reagent selection applications: If you are using the AI-Assisted Reagent Selection application, start your search by choosing your produc...
  8. Trouble loading page?

    Similar to any web-based platform, a browser refresh or computer restart may fix the problem Here are some things you could try if you are having trouble loading a page, or are experiencing strange behaviour on the website: Close and re-open your...
  9. Issues logging in or signing up?

    If you already have an account, please log in On the home page to access the BenchSci platform , you will be asked to log in with your email address and password If you are having trouble with your email, please ensure that the spelling of you...
  10. How do I reset or change my password?

    If you would like to change your password or can't log in because you've forgotten your password, enter your email address and select Forgot password on the login page. You will be prompted to Request Reset . You'll re...