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  1. Who uses ASCEND?

    Our users include a wide range of scientists in academia and industry from varying research backgrounds and experience More than 50 ,000 scientists at more than 4,500 institutions , including 16 top 20 pharma companies, use our technology t...
  2. Why can't I find figures from a paper I wrote?

    We have analyzed over 15 million open- and closed-access publications — a lot goes into whether we show a paper on the platform For a figure from a publication to make it into your search results, we have to be highly confident in the data tha...
  3. Re-visiting recent and saved searches

    When starting a new search, you can readily rerun one of your last 15 searches Planning your next experiments and finding appropriate reagents and model systems can be an iterative process. To help you, clicking into an empty search bar shows y...
  4. Do I have access to the ASCEND platform?

    Access to the platform is dependent on the email address that you use to sign in.  Typically, we rely on the domain of your institutional email address to determine eligibility. Scientists at academic and non-profit institutions  can ac...
  5. Why is access free for academic users?

    Free for academic users? What's the catch? Don’t worry — we’re not spying on you or selling your data. There’s no hidden clause or surprise fees coming later. We’ve developed great technology and we want as many scientists as possible to have...
  6. Why do I need to sign up?

    Not all of our data are in the public domain, so we require registration Not all of the content in BenchSci's database is in the public domain. In addition to data from open-access journals, we also present data from closed-access journals thro...
  7. How to create an account

    Thank you for your interest in creating an account! Please email support@benchsci.com if you have any questions! 1. Go to signup/login page: app.benchsci.com Check out this article to learn more about eligibility to sign up for ...
  8. How do I reset or change my password?

    If you would like to change your password or can't log in because you've forgotten your password, enter your email address and select Forgot password on the login page. You will be prompted to Request Reset . You'll receive an emai...
  9. Do I need to install anything to access the platform?

    Nope - you just need internet access! Our database and functionalities are navigated through web-based applications, so all you need is a modern web browser and a stable internet connection. Our platform works on all major internet browsers...
  10. How secure is the platform?

    We know your data is sensitive, so security is a top priority BenchSci employs first-class network security and data encryption to restrict access to your system to only approved networks. Data is at minimal risk of loss due to our high-redunda...